You will receive an email confirmation at the email address you entered when you placed your order. Note, this order number is NOT your tracking number. If you do not receive a confirmation, please check the email provided for the occasional error.
A second email notification will be sent when your order ships with a provided tracking number.
Once we receive your order, if the item is in stock, items are shipped within 7 business days. We ship with the USPS. Shipments with USPS take an average shipping period of from 1-5 days. International shipping will vary.
If your purchase has a defect or you received the wrong size, please email us within 5 days of receiving your order at firstname.lastname@example.org. Include photos of the problem and your order number so that we may begin the process of getting you a replacement item!
Refunds are accepted up to 14 days after your order arrived. If you would like to return your item, it must be unwashed, in new and unworn condition, free of stains and odors. You will be required to pay the shipping fee to return the item to us. Please contact us at email@example.com to start the return process!
You may receive store credit or a refund to your original payment method if refund is approved.
Yes! We accept exchanges for size adjustments. All exchanges must be unwashed, in new and unworn condition, free of stains and odors. Please email us at firstname.lastname@example.org to begin the exchange process. Exchanges must be made within 14 days of receiving your order.
Once your exchange is processed, you will receive an email with shipping confirmation and an updated tracking number.
We do not accept exchanges for color and pattern changes.
We do not offer exchanges on international orders.
Garment dyed shirts from Comfort Colors should be washed in cold water with mild soap. We recommend you wash your shirt separately for the first several washings. Pigment dyed garments can potentially fade or bleed onto other articles of clothing. It is not advisable to use stain removers/sticks on pigment dyed garments, because the color could potentially be removed.